Privacy Policy

Last Updated: January 20, 2026
Effective Date: October 28, 2025

1. Overview

Ecom Asset Builder operating company for Nanocode(“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, subscribe to communications, or otherwise interact with our services.

This Policy applies to all websites, applications, and online services operated by Ecom Asset Builder that link to this Privacy Policy.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy and our Terms & Conditions.

Ecom Asset Builder acts as the data controller responsible for the processing of your personal data.

Our registered business address is:

Ecom Asset Builder
124-128 City Road
London, England
EC1V 2NX
United Kingdom

For privacy inquiries you may contact us at:
support@nanocodelife.eu

2. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our website or services.

A. Information You Provide

When you:

• Place an order

• Create an account

• Subscribe to emails or marketing communications

• Contact customer support

• Participate in surveys, reviews, or promotions

We may collect the following information:

• Full name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely by payment providers)

• Communications or feedback you send to us

If you choose to save payment details, the information is stored securely through PCI-compliant payment processors.

B. Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system

• Referral URLs

• Pages visited and time spent on our website

• Interaction with advertisements or marketing content

This data is collected through cookies, pixels, analytics tools, and similar technologies such as Google Analytics or advertising platforms.

See Section 6 for more details about cookies and tracking technologies.

C. Sensitive or Health Data

If any of our products or services involve health, fitness, or nutritional preferences, we may process non-medical lifestyle data only to provide relevant product recommendations or user experiences.

We do not sell or share health-related data with third parties for marketing purposes.

3. How We Use Your Information

We use personal information for the following purposes:

• Processing and fulfilling orders and payments

• Delivering products and services

• Providing customer support

• Communicating order confirmations and shipping updates

• Improving our website, products, and user experience

• Sending marketing emails or promotions (where permitted by law)

• Detecting and preventing fraud or misuse

• Complying with legal and regulatory obligations

We retain personal information only for as long as necessary to fulfill these purposes or as required by law.

Where required under applicable laws (including GDPR), our legal basis for processing includes:

• Contractual necessity – to process orders and provide services

• Consent – for marketing communications and cookies

• Legitimate interest – improving services and preventing fraud

• Legal obligation – tax, accounting, and regulatory compliance

We do not use automated decision-making that produces legal or similarly significant effects.

4. Sharing and Disclosure of Information

We do not sell personal information.

We may share limited data with trusted third parties who help operate our business, including:

• Payment processors

• Shipping and fulfillment partners

• Email marketing providers

• SMS communication platforms

• Analytics and marketing platforms

These partners are contractually obligated to process your information securely and only for the intended purpose.

We may also disclose personal information:

• When required by law or government request

• To protect our legal rights or safety

• During a merger, acquisition, or sale of company assets

5. Marketing Communications

Email Marketing

If you subscribe to our mailing list, we may send emails about:

• Product updates

• Promotions and offers

• Company news

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

SMS / Text Messaging

If you opt in to receive SMS messages, we may send:

• Promotions

• Order updates

• Cart reminders

Message and data rates may apply.

You can opt out anytime by replying STOP to any message or by contacting us at:

support@nanocodelife.eu

We do not sell or transfer SMS consent information to third parties.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Operate our website properly

• Remember your preferences

• Analyze site performance

• Improve user experience

• Measure marketing campaign effectiveness

Cart Reminder Cookies

Our website may store information about items placed in your shopping cart. This may be used to send cart reminder emails or SMS messages if checkout is not completed.

Types of Cookies We Use

Essential cookies
Required for checkout, account login, and core functionality.

Analytics cookies
Used to understand how visitors interact with our website.

Marketing cookies
Used to measure advertising performance and show relevant ads.

Managing Cookies

You can disable or manage cookies through your browser settings. Disabling cookies may affect certain site features.

7. International Data Transfers

Because our services operate globally, your information may be transferred to and processed in countries outside your country of residence.

Where required by law (such as for EU or UK residents), transfers are protected using safeguards such as:

• Standard Contractual Clauses (SCCs)

• Other legally recognized transfer mechanisms

By using our services, you consent to these international transfers.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data.

EU / EEA / UK (GDPR)

You may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of data

• Restrict processing

• Object to processing

• Request data portability

United States

Certain state laws (such as California privacy laws) may provide rights including:

• Access to collected data

• Request deletion

• Opt-out of certain data sharing

Canada

Under PIPEDA you may request access to or correction of your personal information.

To exercise any of these rights, contact:

support@nanocodelife.eu

We may request identity verification before fulfilling requests.

9. Account Deletion

You may request deletion of your account or personal information by contacting:

support@nanocodelife.eu

Please include “Delete My Account” in the subject line.

We will delete or anonymize your information unless retention is required for legal or transactional purposes.

10. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy.

Unless required by law otherwise, records are typically retained for up to seven (7) years after the last transaction or interaction.

We implement security safeguards including:

• Secure Socket Layer (SSL) encryption

• PCI-compliant payment processing

• Administrative, technical, and physical security measures

However, no system can guarantee absolute security.

11. Children’s Privacy

Our services are intended for individuals 18 years or older.

We do not knowingly collect personal information from children under 13 years old.

If we learn that we have collected such data without parental consent, we will delete it promptly.

12. Third-Party Websites

Our website may contain links to third-party websites or services such as:

• Payment providers

• Social media platforms

• External tools

We are not responsible for the privacy practices of those third parties.

Please review their policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.

When updates occur, we will revise the “Last Updated” date at the top of this page.

Continued use of our services after changes constitutes acceptance of the updated policy.

This Privacy Policy is governed by the laws of England and Wales, unless mandatory local laws require otherwise.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Ecom Asset Builder
124-128 City Road
London, England
EC1V 2NX
United Kingdom

Email: support@nanocodelife.eu

Subject Line: Privacy Inquiry

For privacy requests, please include:

• Your full name

• Email address

• Description of your request

This helps us verify your identity and respond efficiently.