Refund Policy
Last Updated: September 24, 2025
At Nanocode, we strive to provide high-quality products and a fair, transparent return process for our customers. Please review the refund and return conditions carefully before making a purchase.
General Return Conditions
To be eligible for a return:
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the product must be unused and unopened
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the original seal must remain intact
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the item must be in original packaging
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proof of purchase must be provided
Returns that do not meet these conditions may be refused.
For safety and hygiene reasons, consumable products cannot be returned once opened or unsealed, unless they arrived damaged or defective.